At Soru Society, we strive to provide you with the best shopping experience possible. Below you will find all the information you need regarding our shipping and delivery processes.

Order Processing

• Processing Time: All orders are processed within 48 hours of receiving your order confirmation. You will receive a notification once your order has been shipped.

Shipping Times

We offer international shipping to various regions. Please find the estimated shipping times below:

• USA: 7-15 days
• Canada: 15 + days
• UK: 10 days
• Europe: 10 days
• East Europe: 20 + days 

Shipping Methods

We partner with reliable shipping carriers to ensure your orders reach you safely and on time. Tracking information will be provided as soon as your order is dispatched.

Shipping Costs

Shipping costs will vary based on the destination and the weight of your package. The total shipping cost will be calculated and displayed at checkout.

Customs and Import Duties

Please note that international orders may be subject to customs duties and taxes, which are determined by the destination country. Any additional charges for customs clearance must be paid by the recipient.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website and stay updated on its delivery status.

Delays

While we aim to deliver your order within the estimated shipping times, please be aware that unforeseen circumstances such as customs delays, holidays, or weather conditions may affect delivery times. We appreciate your understanding and patience.

Questions and Support

If you have any questions about your order or need assistance with tracking, please feel free to contact us at [email protected]